Frequently Asked Questions

 

Do you provide Boy to Girl Transformation makeovers?

No, we don’t provide them, but we can help you find a Makeover studio where you can do that, just let us know your location and budget and we can help you out!

 

How can I send my Boy to Girl photo to showcase?

You can simply to go our contact page and send it there, or go to out Facebook page and send it in a message as an attachment. Be aware that the photo must be classy (avoid too sexy photo) we always check and evaluate what we can publish for our visitors. Also as we receive so many submission everyday, be aware that there maybe a queue, so please be patient!

 

How to search for products?

Search for products by entering the product name or keyword into the Search Bar at the bottom of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details. If you want to suggest a product feel free to contact us!

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:
– The item you ordered did not arrive within the time promised by the seller.
– The item you received was not as described.
– The item you received that was assured to be genuine was fake.